ELGA AT YOUR SERVICE

Whether you have a question about your order or have questions about lab-grown diamonds, we’re happy to help.

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Assistance at your fingertips. Click the Button in your right corner and enjoy live customer support 7 days a week.

Contact us at info@elgajewelry.com for any questions or concerns, and our Customer Experience Team will be happy to assist you.

BOOK CALL

Complimentary appointments, in person or online, with our diamond experts.

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FREQUENTLY ASKED QUESTIONS

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right. LEARN MORE!

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping and Delivery?

MEDIA INQUIRIES

For any media or press inquiries, please contact us at -info@elgajewelry.com