100% VALUE GUARANTEE

We ensure your ELGA created diamond investment is a valuable asset for life

WHAT IS A DIAMOND UPGRADE?

At ELGA, we understand the emotional significance of an engagement ring, and that's why we're committed to providing a lifetime value guarantee for your ELGA-created diamond.

Think of it as your very own "rainy day" fund, ensuring your diamond investment remains a valuable asset for years to come.

With our Value Guarantee Program, any certified solitaire diamond (0.30ct and above) set in an ELGA engagement ring, or purchased loose, is eligible for an upgrade at any time.

You can return your original ELGA-created diamond and receive a credit equivalent to the purchase price, which can be applied towards any diamond jewelry on ELGAJEWELRY.COM or in our showrooms that is at least fifty percent greater in value.

About Lab-grown Diamonds

ELIGIBLE ITEMS

Certified ELGA-created diamonds 0.30ct and above that are either set in an ELGA engagement ring or purchased loose, on ELGA’s website or in an ELGA showroom.

All ELGA-created diamonds must be in their original condition, accompanied by the original purchase receipt and diamond certificate.

NON-ELIGIBLE ITEMS

  • Custom Cut ELGA-created diamonds that are not Round Brilliant, Oval, Emerald, Pear, Radiant, Cushion, Marquise, Trillion, Asscher, Princess, or Elongated Cushion less than or equal to 5ct.

  • Damaged ELGA-created diamonds may be disqualified from this program.

  • Loose or set ELGA-created diamonds bought through a third party

HOW TO ACCESS YOUR VALUE GUARANTEE

  • Please reach out to info@elgajewelry.com for return shipping instructions and to initiate the upgrade process.

  • Return your original ELGA-created diamond to be inspected. For ELGA-created diamonds in engagement ring settings, your original setting will be returned to you upon verification and inspection. Please be aware that your setting is non-refundable.

  • You may receive a credit equivalent to the purchase price, which can be applied towards any diamond jewelry on ELGAJEWELRY.com or in an ELGA showroom that is at least fifty percent greater in value.

  • If you choose to purchase another ELGA engagement ring, a new setting must be purchased as each setting is custom-made based on the diamond's specific measurements.

  • This value guarantee is exclusive to the original purchaser and does not include the cost of your setting, duties/taxes paid on the diamond, or shipping costs. All applicable duties and taxes will be charged on the full retail price of your new jewelry, prior to applying the credit.

  • The entire credit must be used towards your order, and all diamond jewelry purchases made with this credit are final sale.

  • The customer is responsible for return shipping.
1 of 4